Oops! It appears that you have disabled your Javascript. In order for you to see this page as it is meant to appear, we ask that you please re-enable your Javascript!
Payment and Delivery

I. SHIPPING

We do ship our products world wide.

From where do you ship?

from  AUSTRALIA, SPAIN, USA, Russia:
We ship directly from our ware house in AUSTRALIA, SPAIN, USA, Russia.
All our products are delivered by courier, with tracking number.
The packages are shipped in a strong courier box or plastic bag that contains another plastic bag or a robust aluminium foil with the chemical inside.
Usually after the average processing time of 4 days, the packs take 2-7 days to arrive destination country, up to the courier that you select.

from Europe  this option is available ONLY for European countries:
We have different stock houses NOT LOCATED in high risk countries like Bulgaria, Romania or Netherlands.
Actually the orders are dispatched ONLY by express mail without tracking number. At the moment no couries are available.
The envelopes are dispatched 24h after the payment. Delivery time 3-4 working days.
100% success delivery rate all over the Europe.

Do you often have problems with customs?
Generally we have no customs issues. Should there be any problems, we offer a reshipping guarantee.
Re-purchasing exactly the same order that was seized from the customs, we will ship double quantity (the new order + the lost one).
We can provide to this service only if the amount of each chemical lost is up to 400US$ (promotions and combo packs are not included).
Free reshipping is not possible in case you selected the courier who seized your order.
Reshipping is a goodwill gesture.

I am able to track my order?
Most orders are trackable, with the exception of express shipping from Europe. Click on one of the links below to track your order.

UPS   DHL  FEDEX   TNT   EMS  DHL

II. PAYMENT

What payment methods are available?

You can pay by Bitcoin, Litecoin, MoneyGram, BankWire and PerfectMoney.

We suggest to pay by bitcoin: faster, safer and cheaper (3% discount on all the purchases).
First time with bitcoin?
Try www.litebit.eu/coin/btc/en .

Using this service is possible purchase and pay by bitcoin directly.
These are the payment methods available:
WU, MG, BTC and LTC.
This for you will be cheaper (3% discount) and safe you will not pay direclty to us, but to a third part.

You can also purchase Bitcoin with your Credit Card here:
www.circle.com/en

Here is an easy way to buy bitcoin:
www.bitstamp.net/article/heres-easy-way-buy-bitcoin

payment-logos-2

Information on shipping costs and delivery methods

We do ship world wide.

 

Delivery options for the item category RESEARCH CHEMICALS (from RUSSIA)

EMS 45$ (+45$ for each additional partial delivery*)
average delivery time is 3-7 business days

TNT 55$ 
(+55$ for each additional partial delivery*)
average delivery time is 2-4 business days

FEDEX 60$ (+60$ for each additional partial delivery*)
average delivery time is 3-5 business days

UPS 80$ (+80$ for each additional partial delivery*)
average delivery time is 2-4 business days

* We charge only additional fees in case the customer have asked us to do a partial delivery. In case we do partial delivery because of logistical reasons it is free of charge.

All shipments from RUSSIA include a tracking number that allows you to be always informed about the status of your shipment.
 Orders are shipped daily on every working day. Shipping from CRussia as a regular mail without tracking number is not possible for logistical reasons.

 

Shipping Options

Express Mail – 5.50€ flat rate regardless of the weight of the shipment
average delivery time is 1-7 business days within the European Union.
No tracking option. In case letter get lost we do not offer any compensation.

The envelopes are dispatched 24h after the payment. Delivery time 3-4 working days.
100% success delivery rate all over the Europe.
If you want place an order please select shipment method.

 

 

From 400€ order it’s possible select the option “Free of charge”. Please refer to local requirements and conditions.

Condition:
a) You allow us the choice of delivery method and it’s not possible complaint in case of lost.
b) Your order includes products in the categories RESEARCH CHEMICALS.

Exception:
a) You want to distribute your order on several partial deliveries.
b) Products are purchased from other product categories.
c) Products are purchased from different ware houses.

Implementation:
a) We ship all orders less than 400 by express mail without tracking number.
b) For RESEARCH CHEMICALS orders we choose independently a shipping courier which is offering the best conditions for your destination country
c) It’s not possible complaint in case of lost.

 

Reshipping:

Generally we have no customs issues. Should there be any problems, we offer a reshipping guarantee.

Re-purchasing exactly the same order that was seized from the customs, we will ship double quantity (the new order + the lost one).
We can provide to this service only if the amount of each chemical lost is up to 400US$ (promotions and combo packs are not included).

Free reshipping is not possible in case you selected the courier who seized your order.

Reshipping is a goodwill gesture.